The 15-Minute Guide to Problem Solving Techniques for the Workplace

INTRODUCTION
Strong problem solving skills in the workplace are required not only for managers but also for employees involved in operational teams. On many occasions the resolution of a problem requires the collaboration of different teams within the same organisation and of people at any level.

Effective problem solving is also one of the key attributes of successful leaders. Understanding the positive impact of employee problem solving increases workplace productivity, and the identification of basic steps in the problem-solving process helps employees manage problems efficiently when they do arise.

In this illustrated guide, Problem Solving Techniques for the Workplace, we show you commonly used techniques for solving problems in the workplace that are easy to understand, and use, along with practical examples. Also included are some problem prevention techniques.